Frequently Asked Questions

Seasonal Orders: When should I place my order if I want to receive it on the upcoming holiday?

Pickups: If you would like to pickup your order during the weekend Thanksgiving (Nov. 28 - Dec. 1), please place your orders by Friday, November 22nd. For Christmas week (Dec. 23 - 29), place your orders no later than Friday, December 13th.

Shipments: If you would like to receive your order by Thanksgiving, please place your orders by Friday, November 15th. For Christmas, place your orders no later than Friday, December 6th. (Orders beyond these dates may include additional priority/first class mailing charges.)

When can I expect my order to be ready for shipping or pickup?

Once you have placed your order, please allow 5-7 days for your order to be shipped or ready for pickup.

How far in advance should I reach out to place my CUSTOM ORDERS?

The earlier the better! We often get booked months ahead, so place your custom orders at least 2-3 weeks in advance of your desired pickup date so we can book you for your date.

Do Ramz’s Bark products contain eggs?

None of our chocolates and dipped treats contain eggs. Our cupcakes, bundt cakes, cakesicles, and some baked treats do contain eggs unless otherwise specified. Feel free to reach us if you have any specific requests.

Can items that may contain eggs be modified to exclude eggs and/or be made vegan?

YES! Most of our treats can be modifies to be eggless or vegan, excluding chocolates which do not contain egg but do contain dairy.

To modify select custom menu cakes, contact us to inquire about your modification preference!